Nashua’s Motor Vehicle and Assessing departments will partially reopen on Monday, July 6 for in-person transactions. The Nashua Public Library will also open on July 6, offering limited in-person services.
All other essential city services will continue to be conducted as they have for the past few months – online, via regular mail, City Hall dropbox or by phone.
Mayor Jim Donchess, along with public health and emergency management officials, continue to monitor and respond to the COVID-19 virus. Safety protocols and helpful signage are in place for members of the public who enter City Hall, including the requirement to wear a face mask and practice social distancing. A limited number of people will be allowed into City Hall at all times, to ensure the health and safety of all. Face masks will be provided to those who do not have one.
CITY CLERK’S OFFICE:
Continuing to take online orders, mail-in and drop-off requests. Services requiring residents to appear in person continue by appointment only. More information is online or by calling 589-3010 and choosing option 5.
Voter Registration and Absentee Ballots: Due to the COVID-19 crisis, the NH Secretary of State and Attorney General have determined that all citizens of New Hampshire can register to vote absentee and/or vote by absentee ballot at the upcoming fall elections. Forms to register to vote absentee and requests for absentee ballots may be made by mail, email, fax or hand-delivered in the City Hall drop-box. Absentee ballots will be available by mid to late summer. More information here.
Voter Registration and/or Party Affiliation Changes: The Secretary of State’s website provides information on how to register to vote and how to change your party affiliation.
Birth, death or marriage certificate: To request a certified copy of a birth, death or marriage certificate online, visit https://www.vitalchek.com/home.aspx OR visit https://www.nashuanh.gov/241/vital-records for regular mail requests.
MOTOR VEHICLE DEPARTMENT:
Nashua’s Motor Vehicle Department will begin offering certain types of registrations, beginning on Monday, July 6.
Staff have been relocated to the auditorium, located on the third floor of City Hall. Residents will enter City Hall in an orderly fashion using the Elm Street entrance.
The department will provide in-person motor vehicle registration services for those who fall into one of the three categories:
- Registration and title transfers of newly purchased vehicles.
- New residents who have moved to Nashua from another State.
- New residents who have moved to Nashua from another town or city in New Hampshire
All other motor vehicle registrations are being processed online (all online fees are waived through Aug. 31, 2020), via regular mail, or paperwork can be put into the City Hall dropbox slot, located at the back of City Hall. Make sure your name and phone number are on your envelope.
As lines form near the Elm Street entrance on July 6, you will be greeted by City Hall staff members. Due to the limited capacity available within City Hall, you will receive a pass which will include the date and time of your appointment to enter the building. You are encouraged to timely report for your assigned time.
Administrative Services Division:
Assessing and GIS Department
The Assessing Office will be open to the public by appointment only from 9 am–4 pm. Call 589-3040 or email email@example.com to request an appointment.
The following services remain accessible through email or via the website:
Abatement applications: Email firstname.lastname@example.org and inquiries will be responded to accordingly.
Filing for and renewals of Exemptions and Credits: Information for verification or renewal can be sent by mail or dropped off in the drop box; questions can be directed to email@example.com.
Intents to Cut and Intents to Excavate: Email or scanned/sent to firstname.lastname@example.org.
2020-2022 Full Revaluation: Call 603-589-3040 or visit the website.
NASHUA PUBLIC LIBRARY
The Nashua Public Library will reopen with limited service on Monday, July 6. The building will be open and curbside pickup is available Monday–Thursday, 10 am–7 pm and Saturday, 10 am–2 pm.
Visitors will be able to enter the building to do the following:
- Pick up materials you have reserved, and browse and check out new materials. A small collection of items for children and teens will also be available for browsing and checkout.
- Use computers and printers, by appointment only. Call 589-4600.
- Pick up free bag lunches and packets of nonperishable food for children younger than 18.
- Pick up items printed remotely using the Print From Anywhere service.
- Make photocopies and send faxes.
- Get advice from librarians about what to read or watch next.
Curbside pickup will continue to be available, for items placed on hold and for food packets. The expanded Books by Mail program is also available.
To keep customers and staff safe, these restrictions will be in effect:
- A maximum of 23 customers may be in the building at a time.
- Masks will be required. The library will have a limited supply available for customers who arrive without one. Staff will retrieve items for people who cannot wear masks and bring them outside the building.
- Items will be available using self-checkout only; staff will not check out materials.
- Interlibrary loan will not be available.
- The Chandler Memorial Wing and its meeting and study rooms will be closed.
DIVISION OF PUBLIC HEALTH AND COMMUNITY SERVICES
The City of Nashua Division of Public Health and Community Services will begin a phased re-opening of services starting on July 6. At this time, they will continue virtual services and only select services will be made available in-person by appointment.
It’s recommend that you continue to contact them via phone or email, or by visiting their website. If you need to make an in-person appointment, please call the appropriate department number listed below.
If you make an appointment to receive a service at the building, you will be advised to call the appropriate staff member or department phone number upon arrival. Upon entrance into the building, you will be asked to complete a screening protocol. To ensure the health and safety of staff and clients, if you have a fever or answer yes to any of our screening questions, you will be asked to arrange for a COVID-19 test. While you are in our building, staff will be practicing social distancing, wearing face coverings, and practicing proper hand hygiene. Visitors will be asked to do the same.
Community Health Department
The Community Health Department will provide limited services by appointment only utilizing the mobile clinic van.
- For STD/HIV/HCV testing and immunizations, please visit their website for the mobile clinic schedule.
- For infectious disease information and services, also visit the website or call 589-4500.
- For asthma services and lead testing, call to schedule an appointment.
- SSANA services are available in Nashua on Mondays from 10 am–noon between Temple Street and Cottage Street, and Wednesdays from 2–4 pm at 77 Northeastern Boulevard.
All other services have been suspended at this time.
Environmental Health Department
The Environmental Health Department is offering services by appointment only. To schedule an appointment, please call 589-4530. At this time, residents are encouraged to mail any payments to 18 Mulberry Street, Nashua, NH 03060.
The Welfare Department is continuing to process applications for assistance through telephone interviews and may be able to see individual’s in-person on a limited basis by appointment only. To request an application and to schedule an interview for determination of assistance requested, call 589-4555. Application materials may be sent via email, by fax, or by US Mail, to 18 Mulberry Street, Nashua, NH 03060. Arrangements can also be made to pick up or drop off application materials in person by calling the Welfare Department.